[ROOT] / dt / FactCallCenter

PRich

FactCallCenter

KeyValue
1AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
2AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
3AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
4AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
5AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
6AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
7AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
8AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
9AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
10AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
11AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
12AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
13AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
14AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
15AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
16AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
17AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
18AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
19AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
20AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
21AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
22AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
23AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
24AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
25AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
26AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
27AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
28AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
29AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
30AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
31AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
32AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
33AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
34AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
35AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
36AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
37AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
38AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
39AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
40AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
41AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
42AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
43AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
44AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
45AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
46AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
47AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
48AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
49AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
50AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
51AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
52AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
53AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
54AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
55AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
56AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
57AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
58AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
59AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
60AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
61AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
62AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
63AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
64AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
65AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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66AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
67AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
68AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
69AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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70AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
71AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
72AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
73AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
74AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
75AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
76AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
77AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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78AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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79AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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80AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
81AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
82AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
83AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
84AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
85AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
86AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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87AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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88AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
89AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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90AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
91AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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92AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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93AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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94AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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95AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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96AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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97AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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98AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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99AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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100AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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101AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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102AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
103AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
104AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
105AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
12 items
106AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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107AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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108AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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109AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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110AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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111AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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112AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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113AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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114AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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115AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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116AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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117AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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118AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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119AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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120AutomaticResponses, AverageTimePerIssue, Calls, Date, IssuesRaised, LevelOneOperators, LevelTwoOperators, Orders, ServiceGrade, Shift, TotalOperators, WageType
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Generated 2024-04-14 00:58:08.126 UTC